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Outsourced mortgage servicing

WITH VERITY ON YOUR SIDE, YOU’LL BE ABLE TO FOCUS ON WHAT MATTERS MOST – THE CUSTOMER EXPERIENCE AND CONTROLLING COSTS

Verity performs component servicing for mortgage lenders. Component servicing includes back-office servicing functions, and special servicing support services, including bankruptcy, foreclosure, loss mitigation, claims management and REO support services at a fraction of the cost, allowing you to scale up and down on demand.

Our expert team is proficient and stays current across all servicing platforms such as MSP, LSAMS, LPS, FICS and others.

Verity performs back office servicing and default operations at a fraction of the cost, allowing mortgage companies to scale up and down on demand

Verity will save you up to 60% on labor cost, and even more if we automate your tasks. Our loss mitigation group is fully trained/highly experienced in servicing platforms, such as MSP/Back in the Black (Black Knight).

Verity's core servicing functions

  • Servicing audits
  • Data integrity audits
  • ARM audits
  • Claims processing
  • Loan setup
  • Loan boarding
  • Flood testing
  • Escrow management
  • Investor reporting
  • Bank reconciliation
  • Escrow (Tax & Insurance)
  • MI Premium Disbursement
  • Payoff
  • Customer Support (Email Management)
  • Payment Ops
  • Cash Ops
  • Special Loans
  • Corporate Advances/ Escrow Reconciliation
  • Bank Reconciliation

Verity's default management functions

Bankruptcy
  • Bankruptcy set-up
  • POC filing
  • Attorney fees approval
  • MFR review/filing
  • Consent order monitoring
  • Discharge/relief
  • Pre/post petition
Loss Mitigation
  • Proprietary Mods
  • Deed in Lieu
  • Document Indexing
  • Short Sale
  • Skip Tracing
  • Call Monitoring
Foreclosure
  • Claims
  • FCL Referral
  • Document Preparation
  • Executed Docs – QC
  • Timeline Management
  • Invoice Management
  • 1st Legal, Judgment
  • Title Curative
  • Foreclosure Sale Bid
  • Comp Fines
  • Attorney Oversight
REO
  • Pre-marketing
  • Marketing
  • Title closing
  • Agent/broker EO license validation
  • Property preservation
  • Eviction
  • HOA account management
  • Utility code compliance
  • Estoppel certificates
Other Services
  • Interim servicing support
  • Business process mapping

What are the benefits of outsourcing and automating your servicing?

Mortgage Outsourcing Helps Both Small and Large Servicers

Mortgage lenders and financial institutions can meet market demand based on the new business model. Using the latest technology and outsourced support services, lenders of any size can increase efficiency and provide a better customer experience.

Leverage a Global Workforce –Mortgage Technology Today

Expanding mortgage operations to accommodate high volume loan processing, underwriting, closing and servicing requires significant infrastructure. That means adding in house staff, buying equipment, and investing in other resources.

Mortgage lenders can bypass all those costs by outsourcing their business processes. Companies such as Verity invest in the most advanced technology to enable staff to maximize their efficiency.

Senior management can reduce staffing costs without sacrificing their core objectives of increased production and profitability

Leverage Big Data Analytics and Modeling

Mortgage services are an ideal industry to benefit from the information Big Data can provide. In fact, many financial institutions already use this technology in loan application processing. AVMs and AUS are some of the well known applications that streamlined previously complex tasks. The new technology model is cost effective and less time consuming.

Better Customer Satisfaction

Outsourcing mortgage loan processing and servicing can improve the relationship with your customers. Servicing loans includes many time consuming tasks such as payment processing, tax payments, escrow account balancing and more. Verity can handle all these functions at significant cost savings to your company.

Reduced Turnaround Times

Loan applications can take an excessive amount of time to process and fund, frustrating the borrower and everyone else in the process. When you outsource, you are not limited by your current staff's capacity. You can operate with elasticity, deliver faster service and make it a pleasure working with your company.

Mortgage Back Office Services

Origination
Encompass® Support
Title & Settlement
Mortgage Accounting
Servicing
QCWorks
Automation (RPA/bots)

GET IN TOUCH WITH ONE OF OUR EXPERTS